Michelle Monzo is a hero’s hero. Her work is her passion, and her passion is her work. She is trains police and other criminal justice and public safety personnel in mental health crisis intervention techniques. in addition to her crisis intervention education efforts, she creates safe spaces for first responders to be vulnerable when they are feeling they need mental health support.
Tag: Vicarious Trauma
Craig Tinneny is a 911 dispatcher whose lifetime work of fielding calls from people in crisis made him feel hollow, helpless, and hopeless. He sought help from a group of peers and has since become a crusader for better mental health for first responders.